Guest Group Chat

A property-specific WhatsApp-style group where only current guests can talk. Guests are automatically removed after their checkout date.

It acts as your digital notice board for all events and activities.

Guests click the chat button (bottom right) or the CTA button at the top. They see all messages instantly, but must join to reply or like.

Automatically at midnight on their checkout date.

Tap "Digital Nomad" 20 times on the interest screen to unlock Staff Mode. This removes the checkout date requirement.

If kicked out, the guest sees a message to visit reception. Staff secretly tap the Waving Hand 20 times on the guest's phone to reset onboarding.

It lets staff fix guest access issues instantly without needing tech support.

Yes. Set up daily happy hours, urgent updates, or event reminders in the group chat section of the dashboard.

Guests self-moderate. Any guest can click Report; the message becomes blurry for everyone immediately. Staff delete in the dashboard.

No. It is privacy-first.

Yes, pin the "Daily Schedule" to the top.

One-off, daily, or weekly.

Yes, like "Sign up here" or "View Menu."

Yes, they get browser notifications for new messages.

WhatsApp is a GDPR liability as you are sharing private phone numbers with strangers. FreeGuides protects data and self-cleans.

Guests stay logged in until their checkout date and are automatically removed. For staff, you stay logged in permanently. To manually log out, clear your browser cookies/history or use incognito mode.

In the guest app, there's no visible indicator. Staff accounts don't have checkout dates so they never get removed. When using the backend portal (/official), you're always logged in as staff.

Log into the FreeGuides dashboard, click Chat, then Group Chat. You can bookmark this URL for quick access from reception computers.

Currently, the QR code and access work for the person who made the booking. Other guests in the group can scan the QR code and sign up separately with their own details. Contact support@freeguides.com if you're experiencing issues with group bookings.

Go to Group Chat > Scheduled Messages. Add your message, set the frequency (one-time, daily, weekly), and optionally add action buttons or pin it to the top. Perfect for daily good morning messages or recurring event reminders.