Built for the friendly local in every property.
Hotels and hostels know their city. FreeGuides hands that knowledge to every guest the moment they scan a QR code in their room. No app, no login, every language.
Create your own demoWhat is FreeGuides?
FreeGuides is a guest experience platform for hotels and hostels that covers the whole guest journey, from planning the trip to coming back. Travellers find partner properties on What’s On by FreeGuides and book direct. On property, one QR code runs self check-in, a digital compendium, reservations and an AI receptionist called Eli, in the guest’s own language and with no app. Off property, it earns the property revenue from the tours, excursions and shows guests book.
- Founded
- 2023, in Sydney, Australia, by Daniel
- For
- Hotels, hostels, serviced apartments, holiday rentals and hotel groups
- Used by
- Hotels and 100+ hostels in 163 cities, including IHG, Accor, Capella, Radisson, Novotel, Crowne Plaza, St Christopher's Inns and Ostello Bello
- Guests served
- 3,500,000+, across 37,304+ rooms
- Languages
- 100+, translated automatically
- Set-up
- One QR code, no app or login for guests, live in about 48 hours
- For travellers
- FreeGuides Tours and What's On by FreeGuides
A two-minute tour
From the guest’s first scan to the manager’s dashboard: the whole thing in one video.
Guests who’ve already scanned in.
Hotels and hostel groups using FreeGuides
A founder who knows a front desk.
Daniel founded FreeGuides to solve a stubborn problem: the most useful information a guest needs lives in compendium binders, printed sheets, and the heads of front-desk staff. None of it reaches a guest at 11pm when they’re hungry, lost, or planning tomorrow.
The company is based in Sydney, Australia.
Set up in 5 minutes. Live in 48 hours.
Tell us about your property in two minutes and we’ll build your own demo. Live in about 48 hours when you’re ready.
Create your own demo