FreeGuides Partners with Blys: Elevating Guest Experiences with In-Room Massages

The hospitality industry is continuously evolving, and guests expect more than just a comfortable room and good service. They want unique and personalized experiences during their stay, and hotels are under constant pressure to meet these demands. But what happens when a hotel lacks certain amenities, like a spa or a masseuse? Guests miss out on opportunities to relax and indulge, and hotels lose the chance to offer something extra special.

This issue became personal when I found myself lying in a hotel room, wishing I could book a massage, only to discover that the hotel didn’t offer any such service. It was a frustrating experience — one that I knew many guests in our partner hotels might also face.

That’s when I started brainstorming ways to fix this gap. How could we make it possible for any guest staying in one of FreeGuides' 5,600+ hotel rooms to order a professional massage straight to their room? After a lot of thinking (and a bit of Googling), I stumbled across Blys, an innovative Australian company founded by Ilter Dumduz. Blys offers on-demand wellness services, including in-room massages, delivered by professionals with just the click of a button.

It was clear from the start that this was a perfect partnership. Blys was looking to expand its presence in hotels, and FreeGuides wanted to provide hotels with more options to elevate their guest experience — not just in Australia but globally. After a few quick calls, we realized our goals aligned perfectly.

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Now, through our partnership with Blys, FreeGuides-enabled hotels can offer guests an easy way to book a professional massage directly to their room. Here’s how it works:

1. Seamless Booking: Guests can access the FreeGuides platform, scan a QR code, and instantly see the option to book a massage through Blys. The service is available across Australia and beyond, with a wide network of professionals ready to deliver wellness experiences to hotel rooms.
2. Enhanced Guest Experience: This partnership allows hotels without spas or wellness facilities to offer luxury services, enhancing the guest’s stay. Whether it’s after a long day of travel or to simply unwind, guests can now enjoy the convenience of a massage in their room, without the need for the hotel to build or manage a spa.
3. Expanding Globally: FreeGuides is focused on providing more value to our hotel partners worldwide. With Blys as one of our growing list of partners, we’re enabling hotels to offer guests personalized, unique experiences that set them apart from the competition.

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The partnership with Blys is a prime example of how FreeGuides is continually finding new ways to elevate the guest experience. By offering seamless access to wellness services, we’re helping hotels deliver more to their guests, ultimately leading to greater satisfaction and loyalty.

If you're looking to enhance your guest offerings and provide something extra special, feel free to reach out to discuss how FreeGuides can work with your hotel to create unforgettable guest experiences.

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