Author

Liam Kelly

Writer

A lifelong adventurer, Liam is keen on sustainability in travel. He's driven to create eco-friendly travel experiences that leave a positive impact on both travelers and the communities they visit.

Blogs

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FreeGuides Partners with Blys: Elevating Guest Experiences with In-Room Massages
Liam Kelly
Writer
Oct
08
,
2024
•
2 min

FreeGuides Partners with Blys: Elevating Guest Experiences with In-Room Massages

Discover how FreeGuides has partnered with Blys to offer hotels the ability to provide in-room massage services, enhancing guest experiences and adding luxury wellness options to their stays

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Guide Centre
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Expanding Our Reach: How FreeGuides is Transforming Guest Experiences with The Elite Venue Selection in the UK
Liam Kelly
Writer
Oct
07
,
2024
•
2 min

Expanding Our Reach: How FreeGuides is Transforming Guest Experiences with The Elite Venue Selection in the UK

Discover how FreeGuides is transforming the guest experience at The Elite Venue Selection by consolidating multiple QR codes and hotel information into one simple, user-friendly platform, ensuring seamless access to services and local recommendations

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The Power of Customisation: How FreeGuides is Empowering Hotels to Create Seamless Guest Experiences
Liam Kelly
Writer
Oct
07
,
2024
•
3 min

The Power of Customisation: How FreeGuides is Empowering Hotels to Create Seamless Guest Experiences

Unlock the full potential of guest engagement with FreeGuides' new customisation features, allowing hotels to personalise colours, fonts, and tabs for a seamless, branded experience

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FreeGuides Partners with Premier Sydney Hotels to Offer Exclusive Vivid Tours
Liam Kelly
Writer
May
21
,
2024
•
2 min

FreeGuides Partners with Premier Sydney Hotels to Offer Exclusive Vivid Tours

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Vivid Map 2024: Kids' Adventure and Interactive Tour Map with FreeGuides
Liam Kelly
Writer
May
21
,
2024
•

Vivid Map 2024: Kids' Adventure and Interactive Tour Map with FreeGuides

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A Glimpse of Vivid Sydney: Short Tour from Customs House to the Harbour Bridge with FreeGuides
Liam Kelly
Writer
May
21
,
2024
•

A Glimpse of Vivid Sydney: Short Tour from Customs House to the Harbour Bridge with FreeGuides

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Vivid 2024: Complete Guide and Interactive Tour
Liam Kelly
Writer
May
20
,
2024
•
2 min

Vivid 2024: Complete Guide and Interactive Tour

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Vivid Sydney 2024: Frequently Asked Questions (FAQ)
Liam Kelly
Writer
May
14
,
2024
•
3 min

Vivid Sydney 2024: Frequently Asked Questions (FAQ)

Frequently Asked Questions for the upcoming Vivid 2024 Light Show in Sydney

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How Concierges Can Stay Relevant in the Next 20 Years
Liam Kelly
Writer
Feb
27
,
2024
•
2 min

How Concierges Can Stay Relevant in the Next 20 Years

Dear esteemed hotel partners, In an era defined by digital connectivity and instant access to information, the traditional role of the concierge has faced unprecedented challenges. With guests increasingly turning to their smartphones for recommendations and guidance, the question arises: How can concierges remain relevant in the next 20 years?

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Elevating Your Stay: FreeGuides Recommendations Feature Redefines Hotel Experiences
Liam Kelly
Writer
Feb
27
,
2024
•
2 min

Elevating Your Stay: FreeGuides Recommendations Feature Redefines Hotel Experiences

Dear Valued Hotel Partners, In the world of hospitality, anticipating and meeting guest needs is paramount to providing exceptional experiences. At FreeGuides, we're committed to empowering hotels with innovative solutions that not only streamline operations but also enhance guest satisfaction. Today, we're thrilled to introduce a groundbreaking feature to our Digital Compendium: Recommendations.

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Weather Woes in Sydney: How Hotels Can Save the Day
Liam Kelly
Writer
Sep
05
,
2023
•
2 min

Weather Woes in Sydney: How Hotels Can Save the Day

Sydney, with its iconic Opera House, stunning beaches, and vibrant culture, is a dream destination for travellers from around the world. However, the city's unpredictable weather can sometimes put a damper on even the best-laid travel plans.

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Unveiling the Future of Tourism: A Journey through Emerging Trends
Liam Kelly
Writer
Aug
15
,
2023
•
3 min

Unveiling the Future of Tourism: A Journey through Emerging Trends

In the ever-evolving landscape of the tourism industry, the future holds exciting possibilities driven by shifting consumer preferences, technological advancements, and a renewed focus on sustainability. As the travel sector continues to transform, it's crucial to keep a finger on the pulse of the emerging trends that are reshaping the way we explore the world. In this article, we embark on a journey to explore the dynamic trends that are shaping the future of tourism.

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Navigating the Future of Tourism: Trends and Transformation
Liam Kelly
Writer
Aug
15
,
2023
•
3 min

Navigating the Future of Tourism: Trends and Transformation

In an era of unprecedented technological advancement and evolving travel preferences, the tourism industry is on the brink of a transformative journey. Just as the hotel industry adapts to the changing landscape, the broader tourism sector is also poised for innovative changes.

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Outsourcing Revenue Management for Hotels
Liam Kelly
Writer
Jul
25
,
2023
•
3 min

Outsourcing Revenue Management for Hotels

Optimising revenue management is essential for a hotel's financial performance in the cutthroat hospitality sector. Outsourcing revenue management has become a feasible choice as hotels look for efficient ways to optimise their operations and optimise profits. The potential effects of outsourcing revenue management for hotels will be examined in this article, along with the advantages and factors to be taken into account.

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The Role of a Virtual Hotel Concierge
Liam Kelly
Writer
Jul
25
,
2023
•
3 min

The Role of a Virtual Hotel Concierge

The hotel business is embracing creative ideas to improve the guest experience in today's fast-paced, technologically advanced environment. The virtual concierge is one such game-changer—an innovative hotel technology that is altering how visitors engage with hotels. We will delve into the world of virtual concierge services in this blog and examine how they can transform the guest experience by giving every visitor a seamless, unique, and amazing stay.

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How to Use Hotel Reviews to Your Advantage
Liam Kelly
Writer
Jul
25
,
2023
•
3 min

How to Use Hotel Reviews to Your Advantage

Hotel reviews have a significant influence on a hotel's reputation and performance in the modern digital age. The development of your hotel as a hotel manager depends on your ability to navigate and utilise hotel reviews. We will examine practical methods for using hotel reviews to your advantage in this detailed tutorial. With the aid of FreeGuides, we'll arm you with the information and insights to make the most of hotel reviews, from embracing customer feedback to utilising reputation management solutions.

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How To Increase Hotel Revenues?
Liam Kelly
Writer
Jul
25
,
2023
•
3 min

How To Increase Hotel Revenues?

Your responsibilities as hotel managers go beyond creating wonderful visitor experiences. A crucial component of managing a successful hotel is maximising revenue. This in-depth manual will examine successful methods and revenue-generating plans that can significantly boost your hotel's bottom line. We'll explore key insights to help you increase your hotel's revenues and achieve long-term success, from managing room rates to utilising auxiliary revenue streams.

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The Evolution of Hotel Concierge
Liam Kelly
Writer
Jul
18
,
2023
•
3 min

The Evolution of Hotel Concierge

Delve into the evolution of hotel concierge services and discover how they are revolutionising guest experiences through personalised and tailored services.

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Improving Guest Satisfaction: The Ultimate Guide for Hotels
Liam Kelly
Writer
Jul
18
,
2023
•
3 min

Improving Guest Satisfaction: The Ultimate Guide for Hotels

In the hospitality industry, hotel guest satisfaction isn't just a goal; it's the cornerstone of your business. A satisfied guest not only returns but also becomes a brand ambassador, spreading the good word about your hotel. This guide aims to offer hoteliers a holistic roadmap to elevate guest satisfaction, focusing on key areas such as personalisation, staff training, technology, feedback, and sustainability.

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Measure Guest Satisfaction + (Survey Templates)
Liam Kelly
Writer
Jul
18
,
2023
•
3 min

Measure Guest Satisfaction + (Survey Templates)

With the help of our helpful tutorial, learn how to evaluate customer happiness. Explore six practical strategies and be motivated by our ready-to-use survey templates designed especially for the hospitality sector.

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How to Enhance Guest Experience in Hotels?
Liam Kelly
Writer
Jul
18
,
2023
•
4 min

How to Enhance Guest Experience in Hotels?

Understanding the complex link between guest experience and hotelier experience is essential to success in the hospitality sector. In order to secure their comfort, happiness, and loyalty, hotels use a variety of strategies, all of which are supported by this synergy, which is at the core of customer satisfaction. It involves comprehending the journey of the visitor and providing unforgettable experiences at each stage.

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Transforming Hotel Guest Engagement with Tech
Liam Kelly
Writer
Jul
06
,
2023
•
3 min

Transforming Hotel Guest Engagement with Tech

Learn how technology is changing how guests are engaged in the hotel sector. This blog showcases FreeGuides, a cutting-edge tool that provides tailored tours and improves interactions between hotels and visitors. Learn about technological advancements, how technology is influencing guest relations, and how FreeGuides fits in perfectly with current systems. Utilise technology to improve customer experiences, encourage loyalty, and design adventures that people will never forget.

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Beyond the Lights: Exploring Vivid Sydney's Cultural Highlights
Liam Kelly
Writer
Jun
02
,
2023
•
2 min

Beyond the Lights: Exploring Vivid Sydney's Cultural Highlights

Vivid Sydney is renowned for its breathtaking light displays, but there is so much more to this festival than meets the eye. Beyond the dazzling lights, Vivid Sydney offers a diverse range of cultural highlights that celebrate art, music, performance, and culinary delights. In this blog, we invite you to go beyond the lights and discover the rich tapestry of experiences that await you at Vivid Sydney. From immersive art exhibitions to captivating live performances, let's dive into the vibrant cultural landscape of this extraordinary festival.

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Unleashing Your Inner Artist: Interactive Experiences at Vivid Sydney 2023
Liam Kelly
Writer
Jun
02
,
2023
•
2 min

Unleashing Your Inner Artist: Interactive Experiences at Vivid Sydney 2023

Vivid Sydney is not just a festival to observe; it's a playground that invites you to unleash your creativity and become an active participant in the immersive art installations. In this blog, we will take you on a journey through the interactive experiences that await you at Vivid Sydney 2023. From interactive light displays to engaging digital installations, these experiences will ignite your imagination, allowing you to connect with the festival on a whole new level.

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