# FreeGuides

> FreeGuides is a digital guest experience platform for hotels and hostels. One QR code gives guests a branded compendium, AI receptionist, self-guided tours, local recommendations, group chat, events and bookable activities in their own language. No app, no login required.

## Who uses it

Independent hotels, hostels, multi-property hotel groups, and serviced apartment operators. Customers include IHG, Accor, Capella, Radisson Blu, plus over 100 hostels worldwide across 63 cities. The platform has served 3,500,000+ guests across 22,304+ rooms.

## Top use cases

1. Replace printed compendiums with a multilingual digital guide guests open by scanning a QR code
2. Handle out-of-hours guest questions with Eli, an AI receptionist trained on each property
3. Offer self-guided walking tours and a curated local map for neighbourhood discovery
4. Earn commission on bookable activities via GetYourGuide, ExperienceOz and Blys
5. Host events with Stripe ticketing and run a GDPR-compliant guest group chat

## What makes it different

- No app and no login — guests scan and the whole experience opens in any mobile browser
- Auto-detected translation into 100+ languages across compendium, chat and Eli AI
- Parent and child property sync for hotel groups, brand-consistent across sites
- Real-time analytics dashboard for scans, categories and ancillary revenue
- All features included on every plan — no upsell tiers

## Pricing

From 1 euro per room per month. All features included.

## Key features

- Digital compendium with full branding and 100+ language translation
- Eli, an AI receptionist trained on each property's information
- Self-guided AI-powered walking tours of the local area
- Guest group chat with GDPR compliance
- Events and ticketing with Stripe integration
- GetYourGuide, ExperienceOz and Blys integrations for commission revenue
- Real-time analytics dashboard
- Parent and child property sync for hotel groups
- Mews PMS integration

## Contact

- Website: https://freeguides.com
- Knowledge base / FAQ: https://freeguides-faq.vercel.app/
- Book a demo: https://calendly.com/freeguides/daniel
- Explainer video: https://youtu.be/0Mgt8Vd0lPY
- Email: hello@freeguides.com